Customer Service Officer

Banking Operations · Frankfurt am Main, Hessen
Department Banking Operations
Employment Type Full-Time
Minimum Experience Mid-level

About Unlimint

Founded in 2009, Unlimint (formerly Cardpay) provides fast-growing innovative tech businesses with a convenient and simple business interface that enables payments to flow freely and invisibly. From London to Singapore and from San Francisco to Sao Paulo, we help local clients enter new markets, and global businesses to explore new industries and reach new milestones. Following the highest banking industry standards, we are dissolving the borders that have previously limited international expansion. Our constantly evolving business interface – made by innovators for innovators – is designed to make the financial world of tomorrow closer to businesses here and now.



About the job:


Unlimint is currently looking for an experienced Customer Service Officer in Banking Operations Department  to join our team in Frankfurt. If you are the one with experience in payment transactions and excellent communication skills, please feel free to apply! 



Key duties and responsibilities:


  • Monitor and execute payment transactions (SEPA/SWIFT)
  • Executing Forex Exchange Orders and deposit placements
  • Communication with banking partners
  • Monitor client communications channels 


Skills and Experience required: 


  • Experience in AML and payments compliance
  • Regulatory knowledge in payments 
  • Knowledge of treasury products (FX, deposits)
  • Excellent  communication skills in English and  German (Written&Spoken). Russian will be a plus.


We offer: 


  • Attractive monthly salary paid in line with experience 
  • Vacation, sick and paid holidays 
  • Full-time: 5/2 (Saturday and Sunday days off)
  • Modern workplace with all necessary equipment based in Frankfurt (initial training will be provided in Cyprus, Limassol)
  • A team of professionals to learn from
  • Multicultural working environment


Please, note that we only consider applications in English. 
Unlimint is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

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  • Location
    Frankfurt am Main, Hessen
  • Department
    Banking Operations
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level