Customer Success Manager, Acquiring

Account Management Acquiring · London, London, City of
Department Account Management Acquiring
Employment Type Full-Time
Minimum Experience Experienced

About Unlimint


Founded in 2009, Unlimint is a global fintech company with 16 offices all over the world and more than 400 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking and banking as a service.


Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage.


About the job


Unlimint group has become an acknowledged and reputable player in both European and international markets. Principal Member of Visa, MasterCard, Unionpay, JCB. 

Great opportunity for experienced Client Relationship Manager from payments industry to join an international fast-growing fin-tech company to become a key CRM person in the region responsible for handling the merchants in Central Europe region acting as a part of Customer Success global team. 


Duties and Responsibilities:

  • Handling effectively the incoming leads, demonstrating technical selling skills and products knowledge, delivering effective presentations to potential and existing merchants
  • Relationship Management: establishing productive, professional relationships with merchants and leverage those relationships to drive the best possible merchant experience
  • Commercial/Portfolio Growth: By focusing on meeting merchant needs, achieve strategic and financial targets for assigned merchant accounts
  • Feedback: Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicate these to relevant functions


Requirements:

  • Minimum 3 years of experience in key account management, customer support, sales or business development in payments / card acquiring industry 
  • University degree or equivalent in Economics, Business Administration or relevant field of study
  • Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management
  • Ability to work independently, and possess strong organizational and time management skills
  • Fluent English is a must, Russian is a plus


We offer:

  • Attractive monthly salary paid in line with experience
  • Full-time employment, vacation, sick, and paid holidays
  • Modern workplace with all necessary equipment
  • A team of top international professionals to learn from
  • Multicultural working environment


 Join Unlimint Team now!


Unlimint is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

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  • Location
    London, London, City of
  • Department
    Account Management Acquiring
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced